Shipping policy

Shipping Policy

Processing time
Orders ship within 1 to 2 business days (Monday to Friday, excluding holidays). You'll receive an email with your tracking number once your order ships.

Shipping costs (United States)

• Orders under $50: $6.00 Economy shipping
• Orders of $50 or more: FREE Economy shipping

Delivery time
Most US orders arrive within 3 to 7 business days after they ship.

International shipping
We ship to select countries. Rates are calculated at checkout based on destination and package weight. International customers are responsible for any customs duties, taxes, or import fees.

Lost or damaged packages
If your package is lost or arrives damaged, email info@sweetercollective.com within 2 days of delivery. Please include your order number, a description of the issue, and photos of any damage. We'll review your request and, if approved, send a replacement or issue a refund.